Contact us
Qwizflow is run by Dharmesh Patel, a sole trader in Victoria, Australia (ABN 43 364 907 966). The quickest way to reach us is email: support@qwizflow.com.
What to write to us about
- Talk to us about your school: Rollout, where student data is stored, how consent works and a walkthrough for your leadership team.
- Ask a question: Setting up a class, assigning work, or anything that is not behaving the way you expected.
- Privacy and student data: Access, correction or deletion requests, and questions about how a child’s data is handled.
We acknowledge every message within 5 business days.
Complaints
If something has gone wrong, email support@qwizflow.com with "Complaint" in the subject: tell us what happened and what you would like us to do. We acknowledge it within 5 business days and reply in writing.
Refunds of unused paid credits follow our refund policy.
A privacy complaint follows section 6 of our privacy policy: a written answer within 30 business days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner.
Safety and security
To raise a concern about a child, see Child safety. To report a security problem, see Trust and security.